324 lines
8.1 KiB
Markdown
324 lines
8.1 KiB
Markdown
# SMOA Incident Response Plan
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**Version:** 1.0
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**Last Updated:** 2024-12-20
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**Status:** Draft - In Progress
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**Classification:** Internal Use
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---
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## Incident Response Overview
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### Purpose
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This plan provides procedures for responding to security incidents affecting the Secure Mobile Operations Application (SMOA).
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### Scope
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- Security incidents
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- Data breaches
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- Unauthorized access
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- System compromises
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- Policy violations
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- Other security events
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### Incident Response Team
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- **Incident Response Lead:** [Name/Contact]
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- **Security Team:** [Team/Contact]
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- **Technical Team:** [Team/Contact]
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- **Legal/Compliance:** [Contact]
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- **Management:** [Contact]
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---
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## Incident Classification
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### Severity Levels
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#### Critical (P1)
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- Active data breach
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- System compromise
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- Unauthorized privileged access
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- Widespread authentication failure
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#### High (P2)
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- Potential data exposure
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- Unauthorized access attempts
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- Policy violations
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- Security control failures
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#### Medium (P3)
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- Suspicious activity
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- Minor policy violations
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- Configuration issues
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- Performance degradation
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#### Low (P4)
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- Informational events
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- False positives
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- Minor issues
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- Routine maintenance
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---
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## Incident Response Phases
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### Phase 1: Detection
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#### Detection Methods
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- **Automated Detection:** Security monitoring systems
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- **Manual Detection:** User reports, manual review
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- **External Reports:** Third-party reports
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- **Audit Findings:** Security audit findings
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#### Detection Procedures
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1. Monitor security events
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2. Review security logs
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3. Analyze anomalies
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4. Investigate alerts
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5. Validate incidents
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### Phase 2: Initial Response
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#### Immediate Actions
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1. **Containment:** Contain the incident
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2. **Documentation:** Document initial findings
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3. **Notification:** Notify incident response team
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4. **Assessment:** Assess incident severity
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5. **Escalation:** Escalate if necessary
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#### Containment Procedures
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- **Isolate Affected Systems:** Isolate compromised systems
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- **Disable Affected Accounts:** Disable compromised accounts
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- **Block Network Access:** Block network access if needed
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- **Preserve Evidence:** Preserve evidence for investigation
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### Phase 3: Investigation
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#### Investigation Procedures
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1. **Gather Evidence:** Collect all relevant evidence
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2. **Analyze Data:** Analyze collected data
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3. **Identify Root Cause:** Determine root cause
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4. **Assess Impact:** Assess impact and scope
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5. **Document Findings:** Document investigation findings
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#### Evidence Collection
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- **Logs:** Collect all relevant logs
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- **Screenshots:** Capture screenshots if applicable
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- **Network Traces:** Collect network traces
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- **System State:** Document system state
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- **Timeline:** Create incident timeline
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### Phase 4: Eradication
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#### Eradication Procedures
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1. **Remove Threat:** Remove threat from system
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2. **Patch Vulnerabilities:** Apply security patches
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3. **Update Configurations:** Update security configurations
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4. **Revoke Access:** Revoke unauthorized access
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5. **Verify Cleanup:** Verify threat is removed
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### Phase 5: Recovery
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#### Recovery Procedures
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1. **Restore Systems:** Restore affected systems
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2. **Verify Functionality:** Verify system functionality
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3. **Monitor Systems:** Monitor for recurrence
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4. **Update Security:** Enhance security controls
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5. **Resume Operations:** Resume normal operations
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### Phase 6: Post-Incident
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#### Post-Incident Activities
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1. **Incident Report:** Create incident report
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2. **Lessons Learned:** Conduct lessons learned review
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3. **Process Improvement:** Improve processes
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4. **Training:** Update training materials
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5. **Documentation:** Update documentation
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---
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## Incident Response Procedures
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### Authentication Incidents
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#### Unauthorized Access Attempts
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1. **Detect:** Monitor authentication failures
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2. **Contain:** Lock affected accounts
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3. **Investigate:** Investigate access attempts
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4. **Remediate:** Reset credentials, review access
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5. **Report:** Report incident
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#### Account Compromise
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1. **Detect:** Identify compromised account
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2. **Contain:** Immediately disable account
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3. **Investigate:** Investigate compromise
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4. **Remediate:** Reset credentials, review activity
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5. **Report:** Report incident
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### Data Breach Incidents
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#### Data Exposure
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1. **Detect:** Identify data exposure
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2. **Contain:** Contain exposure
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3. **Investigate:** Investigate scope and impact
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4. **Remediate:** Secure data, revoke access
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5. **Report:** Report to authorities if required
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#### Data Theft
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1. **Detect:** Identify data theft
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2. **Contain:** Contain theft
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3. **Investigate:** Investigate theft
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4. **Remediate:** Secure remaining data
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5. **Report:** Report to authorities
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### System Compromise Incidents
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#### Malware Infection
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1. **Detect:** Identify malware
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2. **Contain:** Isolate affected systems
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3. **Investigate:** Investigate infection
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4. **Remediate:** Remove malware, patch vulnerabilities
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5. **Report:** Report incident
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#### Unauthorized System Access
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1. **Detect:** Identify unauthorized access
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2. **Contain:** Isolate affected systems
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3. **Investigate:** Investigate access
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4. **Remediate:** Remove access, patch vulnerabilities
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5. **Report:** Report incident
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---
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## Incident Reporting
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### Internal Reporting
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#### Reporting Procedures
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1. **Immediate Notification:** Notify incident response team immediately
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2. **Initial Report:** Provide initial incident report
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3. **Status Updates:** Provide regular status updates
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4. **Final Report:** Provide final incident report
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#### Report Contents
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- Incident description
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- Detection method
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- Timeline
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- Impact assessment
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- Response actions
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- Resolution status
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### External Reporting
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#### Regulatory Reporting
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- **CJIS:** Report to CJIS if applicable
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- **Data Breach:** Report data breaches per regulations
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- **Law Enforcement:** Report to law enforcement if required
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- **Other Authorities:** Report to other authorities as required
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#### Reporting Requirements
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- **Timeline:** Report within required timeframe
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- **Format:** Use required reporting format
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- **Content:** Include required information
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- **Follow-up:** Provide follow-up information as needed
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---
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## Incident Response Tools
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### Detection Tools
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- Security monitoring systems
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- Log analysis tools
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- Intrusion detection systems
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- Anomaly detection systems
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### Investigation Tools
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- Forensic tools
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- Log analysis tools
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- Network analysis tools
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- System analysis tools
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### Communication Tools
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- Incident response platform
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- Secure communication channels
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- Notification systems
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- Documentation systems
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---
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## Training and Exercises
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### Training Requirements
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- **Incident Response Training:** Regular training for team
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- **Tabletop Exercises:** Regular tabletop exercises
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- **Simulation Exercises:** Simulated incident exercises
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- **Lessons Learned:** Review lessons learned
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### Exercise Schedule
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- **Quarterly:** Tabletop exercises
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- **Annually:** Full simulation exercises
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- **After Incidents:** Lessons learned reviews
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- **Ongoing:** Training updates
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---
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## Incident Response Checklist
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### Detection Phase
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- [ ] Incident detected
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- [ ] Initial assessment completed
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- [ ] Incident response team notified
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- [ ] Severity classified
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- [ ] Documentation started
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### Containment Phase
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- [ ] Incident contained
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- [ ] Affected systems isolated
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- [ ] Affected accounts disabled
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- [ ] Evidence preserved
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- [ ] Containment documented
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### Investigation Phase
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- [ ] Evidence collected
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- [ ] Investigation conducted
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- [ ] Root cause identified
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- [ ] Impact assessed
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- [ ] Findings documented
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### Eradication Phase
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- [ ] Threat removed
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- [ ] Vulnerabilities patched
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- [ ] Configurations updated
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- [ ] Access revoked
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- [ ] Cleanup verified
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### Recovery Phase
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- [ ] Systems restored
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- [ ] Functionality verified
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- [ ] Monitoring enabled
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- [ ] Security enhanced
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- [ ] Operations resumed
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### Post-Incident Phase
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- [ ] Incident report created
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- [ ] Lessons learned reviewed
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- [ ] Processes improved
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- [ ] Training updated
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- [ ] Documentation updated
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---
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## References
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- [Security Architecture](SMOA-Security-Architecture.md)
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- [Threat Model](SMOA-Threat-Model.md)
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- [Security Configuration Guide](SMOA-Security-Configuration-Guide.md)
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- [Operations Runbook](../operations/SMOA-Runbook.md)
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---
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**Document Owner:** Security Officer
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**Last Updated:** 2024-12-20
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**Status:** Draft - In Progress
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**Classification:** Internal Use
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**Next Review:** 2024-12-27
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