# SMOA Incident Response Plan **Version:** 1.0 **Last Updated:** 2024-12-20 **Status:** Draft - In Progress **Classification:** Internal Use --- ## Incident Response Overview ### Purpose This plan provides procedures for responding to security incidents affecting the Secure Mobile Operations Application (SMOA). ### Scope - Security incidents - Data breaches - Unauthorized access - System compromises - Policy violations - Other security events ### Incident Response Team - **Incident Response Lead:** [Name/Contact] - **Security Team:** [Team/Contact] - **Technical Team:** [Team/Contact] - **Legal/Compliance:** [Contact] - **Management:** [Contact] --- ## Incident Classification ### Severity Levels #### Critical (P1) - Active data breach - System compromise - Unauthorized privileged access - Widespread authentication failure #### High (P2) - Potential data exposure - Unauthorized access attempts - Policy violations - Security control failures #### Medium (P3) - Suspicious activity - Minor policy violations - Configuration issues - Performance degradation #### Low (P4) - Informational events - False positives - Minor issues - Routine maintenance --- ## Incident Response Phases ### Phase 1: Detection #### Detection Methods - **Automated Detection:** Security monitoring systems - **Manual Detection:** User reports, manual review - **External Reports:** Third-party reports - **Audit Findings:** Security audit findings #### Detection Procedures 1. Monitor security events 2. Review security logs 3. Analyze anomalies 4. Investigate alerts 5. Validate incidents ### Phase 2: Initial Response #### Immediate Actions 1. **Containment:** Contain the incident 2. **Documentation:** Document initial findings 3. **Notification:** Notify incident response team 4. **Assessment:** Assess incident severity 5. **Escalation:** Escalate if necessary #### Containment Procedures - **Isolate Affected Systems:** Isolate compromised systems - **Disable Affected Accounts:** Disable compromised accounts - **Block Network Access:** Block network access if needed - **Preserve Evidence:** Preserve evidence for investigation ### Phase 3: Investigation #### Investigation Procedures 1. **Gather Evidence:** Collect all relevant evidence 2. **Analyze Data:** Analyze collected data 3. **Identify Root Cause:** Determine root cause 4. **Assess Impact:** Assess impact and scope 5. **Document Findings:** Document investigation findings #### Evidence Collection - **Logs:** Collect all relevant logs - **Screenshots:** Capture screenshots if applicable - **Network Traces:** Collect network traces - **System State:** Document system state - **Timeline:** Create incident timeline ### Phase 4: Eradication #### Eradication Procedures 1. **Remove Threat:** Remove threat from system 2. **Patch Vulnerabilities:** Apply security patches 3. **Update Configurations:** Update security configurations 4. **Revoke Access:** Revoke unauthorized access 5. **Verify Cleanup:** Verify threat is removed ### Phase 5: Recovery #### Recovery Procedures 1. **Restore Systems:** Restore affected systems 2. **Verify Functionality:** Verify system functionality 3. **Monitor Systems:** Monitor for recurrence 4. **Update Security:** Enhance security controls 5. **Resume Operations:** Resume normal operations ### Phase 6: Post-Incident #### Post-Incident Activities 1. **Incident Report:** Create incident report 2. **Lessons Learned:** Conduct lessons learned review 3. **Process Improvement:** Improve processes 4. **Training:** Update training materials 5. **Documentation:** Update documentation --- ## Incident Response Procedures ### Authentication Incidents #### Unauthorized Access Attempts 1. **Detect:** Monitor authentication failures 2. **Contain:** Lock affected accounts 3. **Investigate:** Investigate access attempts 4. **Remediate:** Reset credentials, review access 5. **Report:** Report incident #### Account Compromise 1. **Detect:** Identify compromised account 2. **Contain:** Immediately disable account 3. **Investigate:** Investigate compromise 4. **Remediate:** Reset credentials, review activity 5. **Report:** Report incident ### Data Breach Incidents #### Data Exposure 1. **Detect:** Identify data exposure 2. **Contain:** Contain exposure 3. **Investigate:** Investigate scope and impact 4. **Remediate:** Secure data, revoke access 5. **Report:** Report to authorities if required #### Data Theft 1. **Detect:** Identify data theft 2. **Contain:** Contain theft 3. **Investigate:** Investigate theft 4. **Remediate:** Secure remaining data 5. **Report:** Report to authorities ### System Compromise Incidents #### Malware Infection 1. **Detect:** Identify malware 2. **Contain:** Isolate affected systems 3. **Investigate:** Investigate infection 4. **Remediate:** Remove malware, patch vulnerabilities 5. **Report:** Report incident #### Unauthorized System Access 1. **Detect:** Identify unauthorized access 2. **Contain:** Isolate affected systems 3. **Investigate:** Investigate access 4. **Remediate:** Remove access, patch vulnerabilities 5. **Report:** Report incident --- ## Incident Reporting ### Internal Reporting #### Reporting Procedures 1. **Immediate Notification:** Notify incident response team immediately 2. **Initial Report:** Provide initial incident report 3. **Status Updates:** Provide regular status updates 4. **Final Report:** Provide final incident report #### Report Contents - Incident description - Detection method - Timeline - Impact assessment - Response actions - Resolution status ### External Reporting #### Regulatory Reporting - **CJIS:** Report to CJIS if applicable - **Data Breach:** Report data breaches per regulations - **Law Enforcement:** Report to law enforcement if required - **Other Authorities:** Report to other authorities as required #### Reporting Requirements - **Timeline:** Report within required timeframe - **Format:** Use required reporting format - **Content:** Include required information - **Follow-up:** Provide follow-up information as needed --- ## Incident Response Tools ### Detection Tools - Security monitoring systems - Log analysis tools - Intrusion detection systems - Anomaly detection systems ### Investigation Tools - Forensic tools - Log analysis tools - Network analysis tools - System analysis tools ### Communication Tools - Incident response platform - Secure communication channels - Notification systems - Documentation systems --- ## Training and Exercises ### Training Requirements - **Incident Response Training:** Regular training for team - **Tabletop Exercises:** Regular tabletop exercises - **Simulation Exercises:** Simulated incident exercises - **Lessons Learned:** Review lessons learned ### Exercise Schedule - **Quarterly:** Tabletop exercises - **Annually:** Full simulation exercises - **After Incidents:** Lessons learned reviews - **Ongoing:** Training updates --- ## Incident Response Checklist ### Detection Phase - [ ] Incident detected - [ ] Initial assessment completed - [ ] Incident response team notified - [ ] Severity classified - [ ] Documentation started ### Containment Phase - [ ] Incident contained - [ ] Affected systems isolated - [ ] Affected accounts disabled - [ ] Evidence preserved - [ ] Containment documented ### Investigation Phase - [ ] Evidence collected - [ ] Investigation conducted - [ ] Root cause identified - [ ] Impact assessed - [ ] Findings documented ### Eradication Phase - [ ] Threat removed - [ ] Vulnerabilities patched - [ ] Configurations updated - [ ] Access revoked - [ ] Cleanup verified ### Recovery Phase - [ ] Systems restored - [ ] Functionality verified - [ ] Monitoring enabled - [ ] Security enhanced - [ ] Operations resumed ### Post-Incident Phase - [ ] Incident report created - [ ] Lessons learned reviewed - [ ] Processes improved - [ ] Training updated - [ ] Documentation updated --- ## References - [Security Architecture](SMOA-Security-Architecture.md) - [Threat Model](SMOA-Threat-Model.md) - [Security Configuration Guide](SMOA-Security-Configuration-Guide.md) - [Operations Runbook](../operations/SMOA-Runbook.md) --- **Document Owner:** Security Officer **Last Updated:** 2024-12-20 **Status:** Draft - In Progress **Classification:** Internal Use **Next Review:** 2024-12-27