1fb7266469
- Introduced Aggregator.sol for Chainlink-compatible oracle functionality, including round-based updates and access control. - Added OracleWithCCIP.sol to extend Aggregator with CCIP cross-chain messaging capabilities. - Created .gitmodules to include OpenZeppelin contracts as a submodule. - Developed a comprehensive deployment guide in NEXT_STEPS_COMPLETE_GUIDE.md for Phase 2 and smart contract deployment. - Implemented Vite configuration for the orchestration portal, supporting both Vue and React frameworks. - Added server-side logic for the Multi-Cloud Orchestration Portal, including API endpoints for environment management and monitoring. - Created scripts for resource import and usage validation across non-US regions. - Added tests for CCIP error handling and integration to ensure robust functionality. - Included various new files and directories for the orchestration portal and deployment scripts.
202 lines
3.7 KiB
Markdown
202 lines
3.7 KiB
Markdown
# CCIP Incident Response
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## Overview
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This document outlines the incident response procedures for CCIP-related issues.
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## Severity Levels
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### Critical (P1)
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- Complete service outage
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- All messages failing
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- Router unavailable
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- Security breach
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### High (P2)
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- High error rate (> 10%)
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- Significant message delays
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- Fee calculation failures
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### Medium (P3)
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- Intermittent failures
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- Minor delays
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- Configuration issues
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### Low (P4)
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- Minor errors
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- Performance degradation
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- Non-critical issues
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## Response Procedures
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### P1: Critical Incident
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1. **Immediate Actions** (0-15 minutes)
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- Acknowledge incident
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- Assess impact
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- Notify team
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- Check service status
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2. **Investigation** (15-60 minutes)
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- Review logs
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- Check router status
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- Verify contract state
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- Identify root cause
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3. **Mitigation** (60+ minutes)
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- Implement fix
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- Verify resolution
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- Monitor recovery
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- Document incident
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### P2: High Priority
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1. **Initial Response** (0-30 minutes)
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- Acknowledge issue
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- Assess impact
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- Begin investigation
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2. **Resolution** (30-120 minutes)
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- Identify cause
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- Implement fix
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- Verify resolution
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### P3/P4: Medium/Low Priority
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1. **Documentation**
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- Log issue
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- Investigate during business hours
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- Plan fix
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- Implement resolution
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## Common Incidents
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### All Messages Failing
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**Symptoms**: No messages being delivered
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**Response**:
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1. Check router status
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2. Verify LINK balance
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3. Check target chain status
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4. Review recent changes
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5. Check contract state
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**Resolution**:
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- Restart router if needed
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- Refill LINK if low
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- Fix configuration issues
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- Update contracts if needed
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### High Error Rate
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**Symptoms**: > 10% of messages failing
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**Response**:
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1. Check error logs
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2. Identify error pattern
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3. Check target chain
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4. Review message format
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**Resolution**:
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- Fix message format if invalid
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- Update target chain selector if wrong
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- Fix receiver contract if needed
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- Update configuration
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### Router Unavailable
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**Symptoms**: Cannot connect to router
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**Response**:
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1. Check router deployment
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2. Verify network connectivity
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3. Check router logs
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4. Review recent changes
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**Resolution**:
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- Restart router service
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- Fix network issues
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- Update router address if changed
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- Redeploy if necessary
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### Insufficient LINK
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**Symptoms**: "Insufficient LINK" errors
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**Response**:
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1. Check LINK balance
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2. Calculate required amount
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3. Transfer LINK tokens
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4. Verify balance updated
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**Resolution**:
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- Transfer LINK to sender contract
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- Set up automatic refill
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- Monitor balance regularly
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## Communication
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### Internal Communication
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- Update team channel
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- Create incident ticket
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- Document findings
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- Share resolution
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### External Communication
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- Update status page if public
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- Notify stakeholders if critical
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- Provide ETA if known
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- Share resolution details
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## Post-Incident
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### Incident Review
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1. **Root Cause Analysis**
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- What happened?
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- Why did it happen?
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- How was it resolved?
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2. **Lessons Learned**
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- What went well?
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- What could be improved?
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- Action items
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3. **Documentation**
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- Update runbooks
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- Add monitoring
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- Improve procedures
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### Follow-up Actions
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- Implement preventive measures
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- Update monitoring
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- Improve documentation
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- Schedule training if needed
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## Escalation
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### When to Escalate
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- P1 incidents not resolved in 1 hour
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- P2 incidents not resolved in 4 hours
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- Security-related issues
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- Data loss or corruption
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### Escalation Path
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1. Team Lead
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2. Engineering Manager
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3. CTO/Technical Director
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4. External Support (Chainlink)
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## References
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- [CCIP Operations Runbook](ccip-operations.md)
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- [CCIP Troubleshooting](../docs/CCIP_TROUBLESHOOTING.md)
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- [CCIP Recovery Procedures](ccip-recovery.md)
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