Initial commit: add .gitignore and README

metrics/collect/collect-operational-metrics.sh

@@ -0,0 +1,66 @@
+#!/bin/bash
+
+# Load shared libraries
+SCRIPT_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"
+source "$SCRIPT_DIR/../../lib/init.sh"
+
+# Collect operational metrics
+
+set -e
+
+METRICS_FILE="docs/metrics-data.json"
+OUTPUT_FILE="docs/metrics-reports/operational-$(date +%Y-%m-%d).json"
+
+echo "📊 Collecting Operational Metrics..."
+echo ""
+
+mkdir -p docs/metrics-reports
+
+# Initialize metrics object
+cat > "$OUTPUT_FILE" << 'EOF'
+{
+  "date": "",
+  "operational": {
+    "uptime": {
+      "current": null,
+      "target": 99.9,
+      "downtime": null
+    },
+    "incidentReduction": {
+      "baseline": null,
+      "current": null,
+      "reduction": null,
+      "target": 50
+    },
+    "incidentResolution": {
+      "baseline": null,
+      "current": null,
+      "improvement": null,
+      "target": 80
+    },
+    "operationalOverhead": {
+      "baseline": null,
+      "current": null,
+      "reduction": null,
+      "target": 20
+    }
+  }
+}
+EOF
+
+# Update date
+if command -v jq &> /dev/null; then
+  jq ".date = \"$(date -Iseconds)\"" "$OUTPUT_FILE" > "$OUTPUT_FILE.tmp"
+  mv "$OUTPUT_FILE.tmp" "$OUTPUT_FILE"
+fi
+
+echo "📝 Operational metrics template created: $OUTPUT_FILE"
+echo ""
+echo "💡 To collect metrics:"
+echo "   1. Review monitoring dashboards for uptime"
+echo "   2. Count incidents from incident tracking system"
+echo "   3. Calculate average incident resolution times"
+echo "   4. Track operational time spent"
+echo "   5. Update values in $OUTPUT_FILE"
+echo "   6. Run: ./scripts/update-metrics.sh operational"
+