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explorer-monorepo/UDM_PRO_RULES_PAUSED_FIX.md

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# UDM Pro Rules May Be Paused - Fix Guide
**Date**: 2026-01-21
**Issue**: Port forwarding rules exist but are not active
**Likely Cause**: Rules are **PAUSED**
---
## Problem Identified
From the UDM Pro Web UI screenshot, I can see:
- Port forwarding rules are configured correctly
- Rules show "Pause" and "Remove" buttons
- **Rules may be PAUSED** (which would explain why they're not active)
---
## Fix: Unpause Port Forwarding Rules
### Step 1: Check Rule Status
In the UDM Pro Web UI:
1. **Go to Port Forwarding**
- Settings → Firewall & Security → Port Forwarding
2. **Check Each Rule**
- Look at: **Nginx HTTPS (76.53.10.36)**
- Look at: **Nginx HTTP (76.53.10.36)**
- Look at: **Nginx Manager (76.53.10.36)**
3. **Check for Pause Status**
- If you see a **"Resume"** button → Rule is paused
- If you see a **"Pause"** button → Rule is active
### Step 2: Unpause Rules
For each port forwarding rule:
1. **Click on the rule** to open its configuration
2. **If you see "Resume" button**:
- Click **"Resume"** to activate the rule
- Rule should now show "Pause" button (indicating it's active)
3. **Save/Apply** changes
4. **Wait 30 seconds** for rules to apply
### Step 3: Verify Rules Are Active
After unpausing, verify via SSH:
```bash
ssh OQmQuS@192.168.11.1
# Check NAT rules (should show DNAT rules now)
sudo iptables -t nat -L PREROUTING -n -v | grep "76.53.10.36"
```
**Expected output (if working):**
```
DNAT tcp -- 0.0.0.0/0 76.53.10.36 tcp dpt:80 to:192.168.11.166:80
DNAT tcp -- 0.0.0.0/0 76.53.10.36 tcp dpt:443 to:192.168.11.166:443
```
---
## Alternative: Check Rule Status in List View
In the policy list view:
1. **Look at the "Action" column**
- Active rules should show "Translate" (for port forwarding)
- Paused rules might show differently or be grayed out
2. **Look for visual indicators**
- Active rules: Normal appearance
- Paused rules: May be grayed out, dimmed, or have a pause icon
---
## Verify Firewall Allow Rules
While checking port forwarding, also verify firewall rules:
1. **Go to Firewall Rules**
- Settings → Firewall & Security → Firewall Rules
2. **Check "Allow Port Forward..." rules**
- Should be **active** (not paused)
- Should be at the **top** of the list
3. **If paused, resume them**
- Click on each rule
- Click "Resume" if available
- Save changes
---
## Quick Checklist
- [ ] **Nginx HTTPS (76.53.10.36)** - Port 443 → **ACTIVE** (not paused)
- [ ] **Nginx HTTP (76.53.10.36)** - Port 80 → **ACTIVE** (not paused)
- [ ] **Nginx Manager (76.53.10.36)** - Port 81 → **ACTIVE** (if needed)
- [ ] **Allow Port Forward...** firewall rules → **ACTIVE** (not paused)
- [ ] **Allow rules are at top** of firewall rules list
- [ ] **All changes saved** and applied
---
## Test After Unpausing
```bash
# Test external access
curl -v http://76.53.10.36
curl -v https://76.53.10.36
curl -v http://explorer.d-bis.org
curl -v https://explorer.d-bis.org
```
---
## Summary
**Root Cause**: Port forwarding rules are **PAUSED** in UDM Pro Web UI
**Fix**:
1. Open each port forwarding rule
2. Click **"Resume"** to unpause
3. Save changes
4. Wait 30 seconds
5. Test external access
**After Fix**: External access should work immediately
---
**Status**: ⚠️ **RULES LIKELY PAUSED - UNPAUSE TO FIX**